OWNERSHIP
In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is stated that this page corresponds to the entity:
Who is responsible for the treatment of your data?
PROMOCIONES TURISTICAS MONTEMAR, S.A.. CIF: A33012170
Domicilio: C/ JOSE ENRIQUE ROZAS GUIJARRO, 8 33500, LLANES.
Tfno: +34 985400100
Mail: info@hoteldonpacollanes.com
Web: www.hoteldonpacollanes.com
Registration of the entity:
- Company: Registro Mercantil de Asturias, Hoja AS6629 Tomo 1433, Folio: 198
- Registry of hotel/tourism establishments in the Principality of Asturias, with number H-630-AS
You can address us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes.
If you are one of the following groups, check the drop-down information:
GUESTS
For what purposes are we going to use your personal data?
We inform you that your data will be processed in order to manage your reservation, your stay at the hotel and guarantee the payment of the expenses derived from that stay.
Your data will be communicated to the Security Forces and Bodies in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.
The data will be kept for a minimum of 6 years in compliance with tax, commercial, consumption and traveller registration book regulations.
What is the legitimacy for the treatment of your data?
The legal basis is your consent.
WEB OR EMAIL CONTACTS
What data do we collect through the Web?
We can treat your IP, which operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself so that we can contact you, if necessary.
For what purposes are we going to treat your personal data?
- Answer your queries, requests or petitions.
- Manage the requested service, answer your request, or process your request.
- Information by electronic means, related to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Carry out analyses and improvements on the Web, on our products and services. Improve our commercial strategy.
What is the legitimacy for the treatment of your data?
The acceptance and consent of the interested party: In those cases where in order to make a request it is necessary to fill out a form and click on the send button, the completion of this process will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to that form or acceptance of the privacy policy.
All our forms have the symbol * in the mandatory gaps. If you do not provide these fields, or do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”
CLIENTS
For what purposes are we going to treat your personal data?
- Preparation and follow-up of the budget through communications between both parties.
- Information by electronic means, related to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services performed by the Responsible Party.
- Billing and declaration of taxes.
- Carry out the corresponding transactions.
- Control and debt collection procedures.
QUALITY SURVEYS
For what purposes are we going to treat your personal data?
- Assess the degree of quality in the service provided
- Improve the services offered, in compliance with the ISO normative.
What is the legitimacy for the treatment of your data?
The legal basis is the express consent of the respondent.
SUPPLIERS
For what purposes are we going to treat your personal data?
- Information by electronic means, related to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services performed by the Responsible Party.
- Billing.
- Carry out the corresponding transactions.
- Billing and declaration of taxes.
- Control and debt collection procedures.
What is the legitimacy for the treatment of your data?
The legal basis is the acceptance of a contractual relationship, or in its absence, your consent when contacting us or offering us your products by any means.
SOCIAL MEDIA CONTACTS
For what purposes are we going to treat your personal data?
- Answer your queries, requests, or petitions.
- Manage the requested service, answer your request, or process your request.
- Interact with you and create a community of followers.
What is the legitimacy for the treatment of your data?
The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/en/privacy-policy
Youtube http://www.google.com/intl/es/policies/privacy/
How long will we keep personal data?
We can only consult or delete your data in a restricted way by having a specific profile. We will treat them as long as you follow us, are friends with us or give us “like”, “follow” or similar buttons.
Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.
JOB SEEKERS
For what purposes are we going to treat your personal data?
- Organization of selection processes for hiring employees.
- Appoint you for job interviews and evaluate your candidacy.
- If you have given us your consent, we can transfer it to collaborating or related companies, with the sole purpose of helping you find employment.
- If you check the privacy policy acceptance checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes.
Likewise, we inform you that one year after receiving your curriculum vitae, we will proceed to its safe destruction.
What is the legitimacy for the treatment of your data?
The legal basis is your unequivocal consent when you send us your CV.
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Do we include personal data of third parties?
No, generally we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent, or otherwise exempt us from any responsibility for the breach of this requirement.
And what about data of minors?
We do not process data of children under 14 years old. Therefore, please do not provide your data if you are not of that age or, where appropriate, please do not providing data from third parties who are not of that age. PROMOCIONES TURISTICAS MONTEMAR, S.A. disclaims any liability for failure to comply with this provision.
Will we communicate electronically?
- They will only be made to manage your request, if it is one of the means of contact that you have provided us.
- If we carry out commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can keep calm: We have adopted an optimal level of protection for the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to those in charge of the treatment necessary for the execution of the agreement.
In case of purchase or payment, if you choose an application, website, platform, bank card, or some other online service, your data will be transferred to that platform or will be processed in its environment, always with maximum security.
When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as we do.
What rights do you have?
- To know if we are treating your data or not.
- To access your personal data.
- To request the rectification of your data if they are inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted to us.
- To request the limitation of the processing of your data, in some cases, so that we will only keep them in accordance with current regulations.
- To have available your data, which will be provided to you in a structured format, of common use or mechanical reading. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
- To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not attended you correctly.
- To revoke consent for any treatment for which you have consented, at any time.
If you change any data, we appreciate you letting us know so we can keep it updated.
Do you want a form for the exercise of your Rights?
- We have forms for the exercise of your rights, you just have to request them by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
- These forms must be electronically signed or accompanied by a photocopy of the ID.
- If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
- The forms can be submitted in person, sent by letter or by mail to the address of the Responsible at the beginning of this text.
How long does it take to answer the Exercise of Rights?
It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we treat cookies?
If we use other types of cookies that are not necessary, you can consult the Cookies policy in the corresponding link from the beginning of our website.
How long are we going to keep your personal data?
- Personal data will be kept as long as you continue to be linked with us in any way.
- Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them in accordance with the limitation period for legal actions.
- The data processed will be kept as long as the aforementioned legal periods do not expire, if there is a legal maintenance obligation, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.
- We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to deal with possible claims.
USERS
Access and/or use of the PROMOCIONES TURISTICAS MONTEMAR, S.A. website attributes you the condition of USER, who accepts, from that access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions will be applicable regardless of the General Conditions of Contract that, if applicable, are mandatory.
USE OF THE WEB SITE
www.hoteldonpacollanes.com provides access to a multitude of information, services, programs or data (hereinafter “content”) on the Internet belonging to PROMOCIONES TURISTICAS MONTEMAR, S.A. or its licensors to which the USER may have access. The USER assumes responsibility for the use of the website. This responsibility extends to the registration that is necessary to access certain services or content. In that registration, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER may be provided with a password for which he will be responsible, committing to make a diligent and confidential use of it. The USER undertakes to make appropriate use of the content and services that PROMOCIONES TURISTICAS MONTEMAR, S.A. can offer through its website and with an enunciative but not limiting character, not to use them to (i) engage in illegal activities, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights; (iii) causing damage to the physical and logical systems of PROMOCIONES TURISTICAS MONTEMAR, S.A., including those from its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage ; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. TOURIST PROMOTIONS MONTEMAR, S.A. reserves the right to withdraw all those comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or security or that, in our opinion, would not be suitable for publication. In any case, PROMOCIONES TURISTICAS MONTEMAR, S.A. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
INTELLECTUAL AND INDUSTRIAL PROPERTY
PROMOCIONES TURISTICAS MONTEMAR, S.A. by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (including, but not limitated to, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by PROMOCIONES TURISTICAS MONTEMAR, S.A. or its licensors. All rights reserved. Under the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including making all or a part of the contents of the webpage publicly available, for commercial purposes, in any medium and by any technical means, without the authorization of PROMOCIONES TURISTICAS MONTEMAR, S.A.. The USER undertakes to respect the Intellectual and Industrial Property rights owned by PROMOCIONES TURISTICAS MONTEMAR, S.A.. You can view the elements of the website and even print, copy and store them on your computer’s hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the PROMOCIONES TURISTICAS MONTEMAR, S.A. pages.
IP ADDRESSES
The website’s servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow us to know the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.
EXCLUSION OF GUARANTEES AND RESPONSIBILITY
PROMOCIONES TURISTICAS MONTEMAR, S.A. is not responsible, in any case, for damages of any nature that could cause, including, but not limited to: errors or omissions in the contents, lack of availability of the website or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.
MODIFICATIONS
ROMOCIONES TURISTICAS MONTEMAR, S.A. reserves the right to carry out without prior notice the modifications considered appropriate in its website, being able to change, delete or add both the contents and services provided through it and the way in which they are presented or located in its website.
LINKS
If www.hoteldonpacollanes.com contains links or hyperlinks to other Internet sites, PROMOCIONES TURISTICAS MONTEMAR, S.A. will not exercise any type of control over these sites and contents. In no case PROMOCIONES TURISTICAS MONTEMAR, S.A. will assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other sites of Internet. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
RIGHT OF EXCLUSION
TOURIST PROMOTIONS MONTEMAR, S.A. reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.
GENERALITIES
PROMOCIONES TURÍSTICAS MONTEMAR, S.A. will pursue the breach of these conditions as well as any improper use of its portal exercising all civil and criminal actions that may correspond by law.
MODIFICATION OF THE PRESENT CONDITIONS AND DURATION
PROMOCIONES TURISTICAS MONTEMAR, S.A. would be able to modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be valid until they are modified by others duly published.
SECURITY
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all of them, to prevent unauthorized access to data. To achieve these objectives, the user/client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.
Any contracting process or process that involves the introduction of personal data of a high nature (health, ideology,…) will always be transmitted through a secure communication protocol (Https://,…), in such a way that no third party has access to the information transmitted electronically.
APPLICABLE LAW AND JURISDICTION
The relationship between PROMOCIONES TURISTICAS MONTEMAR, S.A. and the USER will be governed by current Spanish regulations and any controversy will be submitted to the corresponding Courts and Tribunals.